AQAV is non-profit 501(c)(3) corporation that is dedicated to improving the operational art of designing and installing audio visual technology. Engineered audio visual systems continue to become more complex and difficult to integrate. By focusing on the quality management of these systems, and of those who design and install them, we can benefit the AV industry and all its stakeholders: including clients and users of AV technology, AV designers and installers, equipment manufacturers, related construction and architectural firms, and the environment.
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AQAV 2016 Awards Program
Presentations at the Annual Networking Event
AQAV is a volunteer organization. We depend on those who live for the operational art and recognize the benefits, both economic and emotional, of embracing and living quality in their work. We recognize those who gave up their own valuable time to this noble cause to keep the Movement spreading throughout the industry.
This year we recognize William J. Lawrence, Jr., CQD, CQT, CQA, CTS-D, CTS-I, Enterprise Architect, AVI Systems, Cincinnati, Ohio. Bill has been a staunch supporter of AV Quality. He has come to our rescue time and time again whenever we need help, giving up his vacation days to do it. As a volunteer instructor, he has delighted students with his unique style of curious analogies. Beyond that, Bill lives and breathes it in his role on the job, in his impact on the social media with his blog site, AV The Right Way, his Facebook postings, and just evangelizing AV Quality at every opportunity to do so.
This year we recognized Mark with the Pioneer of AV Quality Award, and in future years AQAV will recognize Technology Managers, in his name, who courageously insists on performance metrics and an unambiguous verification of performance. Mark is presently an Associate Principle at Shen Milsom & Wilke, New York, NY.
Quality Volunteer Award
Mark Peterson Technology Manager Award for AV Quality Excellence
We have two companies this year who deserve this recognition and distinction. Matthew Boyer, CQL, CQD, CQT, CTS-I, Director of Engineering for Vistacom, Inc. of Allentown, Pennsylvania, and Darrick Knutson, CQL, CQD, CQT, CTS, Director of Systems Integration for Tierney Brothers, Inc. of Minneapolis, Minnesota. Both Matt and Darrick have proved they’re Champions for some months now.
Do you have a name of a potential recipient for these awards you would like to send in for consideration? Please send your recommendations, and your reasons for doing so to our Director of Membership Irene at Irene@aqav.org
Each year AQAV recognizes companies that embark down that daunting path of forging Quality into their very essence. These companies establish a system of organized processes in order to assure quality for their customers, manage information, and provide for continual improvement that is the very definition of Quality Management. It starts with an enlightened management that recognizes the value of quality, which then identifies a Champion that becomes authorized to transcend normal organizational lines and bring their special skills of Coach, Information Systems Engineer, Listener, and Leader. These Champions also have the articulation to actually create a paper model for their companies in which information and material flow in a consistent manner, and instill the discipline for all to follow and improve the plan. Whereas we recognize these Champions, we must also recognize that the Champion cannot endure without that enlightened management to back that Champion. That combined management team is what brings quality to the customer. To these companies “Better Quality through Marketing” just doesn’t cut it. They actually do what they say.
Quality Champion Award
Mark Peterson was the former the head of Multimedia of Morgan Stanley, and a pioneer of AV quality. In 2004 during a rollout of approximately 350 or so rooms, Mark insisted on quality monitoring and actual performance measurements, enlisting the services of a third party testing and verification provider, and applying the precursor to the AV9000 standard’s staging and commissioning checklists to every room. Mark’s courageous dedication, discipline, and fairness in applying that Standard made him the bellwether in an industry where the pirates and cowboys prevail. The outcome was very successful, and Mark presented this solution two years later at InfoComm. He became the model for those who insist on quality despite the inertia of those who would accept the status quo.