Mark Peterson Technology Manager Award for AV Quality Excellence
Mark Peterson was the former head of Multimedia of Morgan Stanley and a pioneer of AV quality. In 2004 during a rollout of approximately 350 or so rooms, Mark insisted on quality monitoring and actual performance measurements, enlisting the services of a third party testing and verification provider, and applying the precursor to the Av9000 standard's staging and commissioning checklists to every room. Mark's courageous dedication, discipline, and fairness in applying the Standard made him the bellwether in an industry where the pirates and cowboys prevail. the outcome was very successful, and Mark presented this solution two-years later at InfoComm. He became the model for those who insist on quality despite the inertia of thosie who would accept the status quo.
The University of Illinois was an early adopter of AV9000, placing it into their RFP's, and insisting on AQAV certifications from its vendors. matt and his predecessor Dan Doolen engaged with the bureaucracy of the fine university, its purchasing silos, and lawyers to do so. It takes commitment, courage, and dedication to quality. the results have been subjected to as it is assimilated into the IT world has been dramatic. Matt, who holds both CQD and CQT credentials, has been holding his own in the chaos, assuring the AV900 Standard remains as the quality assurance language of their procurement processes.
Matt Sherer, CQT, CQD, CTS-D, CTS-I
Assistant Chief Engineer
University of Illinois