“it is not enough to do your best; you must know what to do, and then do your best.” – W. Edwards Deming

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Certified Quality Assurance Designer-AV

CQD and CQT personnel are trained to be “AV Auditors”, whose actual product is a report of findings from the audit. The real value comes not from the CQD or CQT auditors correcting the defects themselves, but instead by reviewing the findings of the report with the personnel that was responsible for the effort being audited. In this way, once the other team members understand the non-conformances, and why they are defects, they will no longer produce them in future projects (“continuous improvement”). This has a significant effect on the AV company’s bottom line since these defects are a significant cost, it will in all likelihood be eventually uncovered by the client, where the corrective actions will come at a substantially higher cost.

CQD Candidates demonstrate that the individual possesses the basic knowledge and skills for monitoring and measuring quality while the AV system is designed and developed (Contract Review, Design Review, Engineering Review Milestones), that they can themselves create an EDID plan, and that they have a basic understanding of quality principles and preparing an AV audit. In the end, they can use the checklists, manufacturers manuals and the mathematical tools they are given to properly review a design.

24 Renewal Credits

The CQD is in two (2) parts.
•    Part 1 – WCEA online.
•    Part 2 – 2-days on Zoom