"If a thing's worth doing, it's worth doing well." - Chinese Proverb

Instructor Bios


Jeremy Elsesser

President at Level 3 AV
Mesa, AZ


Jeremy has been delivering quality-integrated media technology solutions for more than 17 years.  He began his career installing enterprise-class network and audiovisual systems, progressing to the design and project management of a wide variety of technology-enabled facilities.  Jeremy has successfully managed teams on many large-scale and complex design and installation projects throughout the US.  Driven by quality and the creative application of new technologies, Jeremy thrives on developing unique and innovative solutions for his customers.  He has worked on a broad range of project types including broadcast, production, and communications for higher education, corporate, healthcare, and hospitality clients.   

 As President and quality evangelist, Jeremy oversees day-to-day operations.  Jeremy focuses himself and his team on delivering premium systems and customer experience through the continual improvement and development of a complete quality management system.

Professional Awards and Organizations: Commercial Integrator – Top 40 Under 40 Influencers. ATA: American Telemedicine Association. INFOCOMM: International Audio Visual Association. NAB: National Association of Broadcasters, and AQAV: Association for Quality in Audio Visual Technology, Inc.  





William J. Lawrence, Jr. 

Manager of Quality, AVI Systems
VP-Programs; The Association for Quality Audio Visual Technology, Inc.
Cincinnati, Ohio


Bill is AQAV’s Vice President- Programs, with over 30 years in the Electronics/Audio Visual/Video Conferencing Industry. He has driven program and business development for international design and delivery in multiple global theaters, including UK, EMEA, BENELUX and Asia Pacific. Bill has worked internationally with the global leaders in Audio Visual Integration, designing and deploying systems throughout the United States and rest of the world, traveling to 14 countries in the process.

Bill has a passion for quality, a drive for success, and enjoys sharing knowledge and capturing new business by building the Client's confidence and trust. Bill truly believes that focusing on Quality saves time and cost, and admits that it may not always be the easiest thing to message –but it's always the right thing.

Specialties: CTS-D, CTS-I, EAVA, CQD, CQT, CQA Acoustic Modeler, AutoCAD, Immersive Facilities Design (Cisco Telepresence, Polycom) Large venue Audio System design and Engineering. Process, standards & conventions development. Global AV Systems & Facilities Design. Quality and Efficiency processes and systems development. Enterprise Audio Visual and Conferencing solution design.





Mario J. Maltese  


Director Emeritus 

The Association for Quality in Audio Visual Technology, Inc.

Mineola, NY


Mario is AQAV's Executive Director, with over 46 years experience in AV systems design and installation, as well as the leadership and management of the engineered systems integration business. Holds an MSEE (Electrophysics) and a BSEE (Microwave Engineering). He is the recipient, 2004-5 “Educator of the Year”, Senior Faculty at the InfoComm Academy. He is also the recipient of the “Fred Dixon Award for Excellence”, InfoComm 2011 and has been inducted into the SCN Hall of Fame in 2017.


Commissioned as a Signal Officer in the USAR, Mario fulfilled duties that, besides command, included Training and Maintenance Management. He developed a patented self-contained intercom system for use across bulletproof glass that is currently in use in subway tollbooths and movie theaters. He was the technical committee chair for ICIA’s job force development initiative in the Skills USA national competition and formerly the Curriculum Subcommittee Chair for the Professional Education and Training Committee of the ICIA (PETC). He is currently a Senior Faculty member at the InfoComm International Academy. He has been presenting and publishing works concerning AV Quality since 1999 and is the founder and CEO of Audio Visual Resources, Inc. (“AVR”), which has been ISO9000 certified since 2004. AVR’s primary source of revenue is 3rd party Testing and Performance Verification for several major AV Buyers.

He is a Senior Member of the American Society for Quality (ASQ), Member of the Audio Engineering Society and the Institute of Electrical and Electronic Engineers. Author, “AV 9000: Defining Quality in Engineered Audio Visual Systems”.




Gisela Torino


Engineering Specialist, Level 3 Audio Visual

Mineola, NY


Gisela is an avid music enthusiast who has engineered and set up audio and lighting for live events, as well as audio and video for corporate events. Her Experience as a FOH Engineer and Recording Engineer Assistant has gained her invaluable knowledge of signal chain, studio gear, microphone placement effects set up and audio software operation. Her experience working as Operations Manager and subsequently Vice President of Adart Poly Bag, provided extensive skills in the coordination, planning, and support of daily operational and administrative functions, in addition to managing and updating various databases. She is AVR's most senior testing and verification agent and the go-to person when it's time to travel all over the country commissioning AV systems.


Gisela holds an A.A.S. in Music Technology from Queensborough Community College and a B.S. in Computer and Electrical Engineering Technologies from Farmingdale State University. Additionally, she is proficient in AutoCAD and has a working knowledge of HTML and website database management. Gisela's language skills enable her to be bilingual in English and Spanish.


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