"If a thing's worth doing, it's worth doing well." - Chinese Proverb


Instructor Bios

Jeremy Elsesser


Jeremy Elsesser

President, Level 3 AV
Mesa, AZ

Board of Directors, VP of Strategic Partnerships


Jeremy has been delivering quality-integrated media technology solutions for more than 20 years. He began his career installing enterprise-class network and audiovisual systems, progressing to the design and project management of a wide variety of technology-enabled facilities. Jeremy has successfully led diverse teams on many large-scale and complex design and installation projects globally. Driven by quality and the creative application of new technologies, Jeremy thrives on developing unique and innovative solutions for his customers. He has worked on a broad range of project types including broadcast, production, and communications for higher education, corporate, healthcare, and hospitality clients.


As President and quality evangelist, Jeremy oversees day-to-day operations. Jeremy focuses himself and his team on delivering premium systems and customer experience through the development and continual

improvement of a complete quality management system.


Jeremy serves on the Board of Directors for Association for Quality in Audio Visual Technology (AQAV), as an adjunct faculty instructor for Avixa, and as a member of the PSNI Global Alliance Deployment and Service Oversight Committee.

Jeremy is the recipient of the Avixa 2019 Educator of the Year, AQAV 2017 Quality Champion Award, and was recognized in the 2014 edition of the Commercial Integrators Top 40 under 40 Influencers.



Jeff Janczewski

Technical Operation Manager, Midwest Computer Products
West Chicago, IL


Jeff is a longtime musician and began mixing live sound for bands in clubs and at festivals in and around the Chicagoland area in the mid-1990s. In 2006 Jeff began work in the audiovisual integration field in addition to continuing in live sound for various events including game day audio operations for Fighting Illini Football at the University of Illinois at Urbana-Champaign where he continued for 11 seasons. He continues to work with the University of Illinois as an outside contractor to assist in developing and improving campus standards for quality in audiovisual integration.


Jeff is the lead install and verification technician and technical operations manager for the central Illinois division of Midwest Computer products and is passionate about sharing his knowledge and the value and benefit that system verification brings to quality and efficiency.



Mike Keadle

AV Division Manager, NCS 
Houston, TX

Board of Directors, VP of AV9000 Programs


Mike is the A/V Division Manager for NCS in Houston, TX. He has been involved in the AV industry for over 20 years. He first started as a live sound engineer in the music industry then moved into the commercial AV world. He has held installation, design, and management positions throughout his career. Mike earned his bachelor’s degree from Belmont University in Nashville, Tennessee as a Music Business major with an emphasis in Audio Engineering.


He also earned his CTS-D and CTS-I certifications through AVIXA and his CQD and CQT certifications through AQAV. Mike is an AVIXA Senior Faculty Member and has taught both design and installation courses over the last 12 years. He has also served on numerous industry committees and written articles for industry publications. Additionally, he co-authored and taught the Quality Troubleshooting class for AQAV.

William J. Lawrence, Jr.


Bill Lawrence

Manager of Quality, AVI Systems
Cincinnati, OH

Board of Directors, VP of AV9000 Standard/Programs 


Bill is AQAV’s Vice President- Programs, with over 32 years in the Electronics/Audio Visual/Video Conferencing Industry. He has driven program and business development for international design and delivery in multiple global theaters, including UK, EMEA, BENELUX, and the Asia Pacific. Bill has worked internationally with the global leaders in Audio Visual Integration, designing and deploying systems throughout the United States and the rest of the world, traveling to 14 countries in the process.


Bill has a passion for quality, a drive for success, and enjoys sharing knowledge and capturing new business by building the Client's confidence and trust. Bill truly believes that focusing on Quality saves time and cost and while he admits that it may not always be the easiest thing to message - it's always the right thing. Bill strongly believes that analogies are a lot like tools.


Specialties: Global AV Systems & Facilities Design. Quality and Efficiency Processes and Systems development. Organizational transformation & Cultural change Architect.



James E. Maltese

VP of Quality Standards, Level 3 AV
Mesa, AZ

Board of Directors, VP AV9000 Standard/Programs


Jim is the VP of Quality Standards at Level 3 Audio Visual. He has commissioned thousands of AV systems around the world, ranging from small conference rooms to some of the most complex and expensive installations in the world. He strives to continually improve not only the way Level 3 does AV but also improve the awareness of the AV industry by others in the construction community.


Working his way up through the ranks, Jim started as a rack fabricator in high school and transitioned to a field tech and project engineer in the time between college degrees (BSME from MIT and MSME from Stanford University). He was a founder and President of AVR which was known as the premier commissioning service provider of the AV industry, which was acquired by Level 3 AV in March of 2019. Combining the Level 3 reputation of stellar AV integration with that of AVR, we hope to redefine how AV is delivered in the AV industry.


Jim is also known in certain Sound and Communication (S&C) magazine circles, as “The Commish” where he pens a monthly column with the same name about his experiences as a commissioning agent in the AV world.


Jim also is a Senior Faculty Instructor for Avixa and holds two certifications from them (CTS-D and CTS-I). He was awarded the Young AV Professional Award in 2009 from InfoComm, the first year it was awarded. He was also awarded InfoComm International’s Educator of the Year in 2017. Jim is an avid scouter and holds a General Class Ham Radio license (N2NIW).

Mario J. Maltese


Mario J. Maltese

Director Emeritus, AQAV
Mineola, NY

Mario is AQAV's Founder and first Executive Director, with over 49 years’ experience in AV systems design and installation, as well as the leadership and management of the engineered systems integration business. Holds an MSEE (Electrophysics) and a BSEE (Microwave Engineering). Commissioned as a Signal Officer in the USAR, Mario fulfilled duties that, besides command, included Training and Maintenance Management. He developed a patented self-contained intercom system for use across bulletproof glass that is currently in use in subway tollbooths and movie theaters. He was the technical committee chair for ICIA’s job force development initiative in the Skills USA national competition and formerly the Curriculum Subcommittee Chair for the Professional Education and Training Committee of the ICIA (PETC) for five years. He is a former Senior Faculty member at the InfoComm International Academy.


Mario is the recipient, 2004-5 “Educator of the Year”, recipient of the “Fred Dixon Award for Excellence”, InfoComm 2011 and has been inducted into the “SCN Hall of Fame” in 2017.


Mario has been presenting and publishing works concerning AV Quality since 1999 and is the founder and CEO of Audio Visual Resources, Inc. (“AVR”), which has been ISO9000 certified since 2004. AVR’s primary source of revenue is 3rd party Testing and Performance Verification for several major AV Buyers.


Mario is also a Senior Member of the American Society for Quality (ASQ), Member of the Audio Engineering Society and the Institute of Electrical and Electronics Engineers, and the author, “AV 9000: Defining Quality in Engineered Audio Visual Systems”. His amateur radio callsign is WF2T.