"Quality is the indisputable cure for poor profits, dissatisfied clients, and poor morale in this industry. If we can address these issues of quality, customers will be delighted and AV professionals will feel good about what they do. That’s the message.” - Mario J. Maltese
The Association for Quality in Audiovisual Technology, Inc.
What is AQAV?
AQAV is non-profit 501(c)(3) corporation that is dedicated to improving the operational art of designing and installing audiovisual technology.
Engineered audio visual systems continue to become more complex and difficult to integrate. By focusing on the quality management of these systems, and of those who design and install them, we can benefit the AV industry and all its stakeholders: including clients and users of AV technology, AV designers and installers, equipment manufacturers, related construction and architectural firms, and the environment.
Rapid advancement in AV technology has resulted in more product knowledge than ever before, which merely underscores the need for fundamental education in the operational art. AVIXA has addressed only individual training, not the requisite quality management of the AV companies performing the services. With AV technology moving from the eclectic to the mainstream of our corporate and educational cultures, the cost of technology exceeds $80B and is steadily growing worldwide. The estimates of the cost of poor quality, defects, lost hours, rework, etc. exceed $15B.
In Other Words….
Customers, manufacturers, designers, integrators, independent programmers all want to know how to contain and control these costs. This begs the question: What companies can effectively manage their quality to assure the client always gets their AV system as it was ordered, in its entirety, and that the system performs at levels as intended, and that it was provided in accordance with best industry practices?
Introducing AQAV, a nonprofit organization dedicated to quality.
Enter the Association for Quality in Audio Visual Technology, Inc.! We focus on the quality management systems (the “human systems”) that AV companies use to assure consistent quality. We “Point to” applicable standards and best practices developed by AVIXA, AES, SMPTE, and others.
How Can We Do It?
By defining standards for quality management systems (AV9000)
By providing training on AV quality issues
By providing appraisal audits of AV systems
By providing appraisal audits of AV companies
Audiovisual technology is commanding a significant share of a capital budget. The need for finding qualified designers and integrators with management systems in place to assure consistent quality has never been greater, and the cost of poor quality is staggering.
Much like NSCA, AQAV is dedicated to helping integrators improve their businesses and provide better services and solutions to their customers. We support AQAV’s focus on quality AV installation – which is becoming more difficult to achieve given increasingly complex and ever-changing technology, and convergence of AV and IT. “To help integrators contain and control costs, and keep up with today’s AV technology, NSCA shares in AQAV’s mission to encourage strong processes, standards, audits, and training. NSCA is proud to support this organization and its Music is Life fundraiser to raise awareness about the benefits of joining AQAV – and to establish much-needed industry scholarships,” says Chuck Wilson, NSCA executive director. “We place high value in quality, and the commissioning guidelines are a very good tool for our members.”
This organization is a membership organization open to ALL parties interested in improving the outcome of the integrated audiovisual system. If you are interested in joining or contributing to this effort please contact admin@AQAV.org. We look forward to working with you!