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You Can Take the Man Out of AV, But You Can’t Take the AV Out of the Man

What do we mean by "Zero Defects"?

Is Quality Easy or Guaranteed?

We are all Busy.

The Ultimate Goal ... Where do we go from here?

You've taken an AQAV Class. Where do you go from there?

The Quality Culture

ISO 9000 vs. AV 9000

How can a Company Rate their Quality in Today’s Evidence-Based Market?

AV Industry Consolidation – How Does This Affect the Buyer of AV Technology?

MASTERING TEC

Third Party AV9000 Commissioning – The Obvious and the Not-So-Obvious Rationale

“I Can’t Afford ‘Quality’ measures! My Customers won’t pay for all that AQAV stuff!” and other Myths

An AV Corporate Leader’s Most Important Decision to Make!