What do we mean by "Zero Defects"?
Zero Defects, Part 1
Is Quality Easy or Guaranteed?
We are all Busy.
The Ultimate Goal ... Where do we go from here?
You've taken an AQAV Class. Where do you go from there?
The Quality Culture
ISO 9000 vs. AV 9000
How can a Company Rate their Quality in Today’s Evidence-Based Market?
AV Industry Consolidation – How Does This Affect the Buyer of AV Technology?
MASTERING TEC
Third Party AV9000 Commissioning – The Obvious and the Not-So-Obvious Rationale
“I Can’t Afford ‘Quality’ measures! My Customers won’t pay for all that AQAV stuff!” and other Myths
An AV Corporate Leader’s Most Important Decision to Make!