May the 4th be with you in your quest for defect-free outcomes. Join the resistance today!

Authored by: Irene Sasso Director of Member Services The Association for Quality in Audio Visual "Failure is success in progress" - Albert Einstein A question we get asked on repeat is, “What if no one else in the company is doing it, and we don’t have a quality management plan? Why should I bother? It can be frustrating to see and know that you are running on empty, with no relief in sight. As the spouse of someone who worked in AV since he was 18, I can relate, as I know

Authored by: William J. Lawrence, Jr., CTS-D, CTS-I, CQD, CQT, CQA Executive Director The Association for Quality in Audio Visual Back in the 80’s (1980’s, that is), I was just a couple of months into my marriage to my wonderful wife. We were living in a tiny apartment (450 square feet) with 1960’s era appliances, complete with a small top-condenser refrigerator in “Avocado Green”. Having dated for a few years before that, my wife knew how much I loved my mom’s homemade

Authored by: William J. Lawrence, Jr., CTS-D, CTS-I, CQD, CQT, CQA Executive Director The Association for Quality in Audio Visual We often get questions about what AQAV & AV9000 are. Is it "another" or an "alternate to" the long-established and well-respected Industry Education Organizations? Is it an "all-or-nothing" system? Does it add time and cost to projects? Let's take each of those on this month and create some clarity. #1 - AV9000 is the de facto ISO9000-based