Get Certified

Audiovisual technology is complex; so complex, in fact, that individual technical skills are insufficient to deliver and maintain quality installations.  Quality, defined as conformance to customer requirements, necessitates teams collaborating and coordinating.

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AQAV does not train personnel on how to design and install AV systems. It is assumed that candidates already know this. AQAV instead trains people on how to verify whether a design or an installation is in compliance with the client's order and identify any defects that must be corrected.

CQD and CQT personnel are trained to be "AV Auditors," whose actual product is a report of findings from the audit.  The real value comes not from the CQD or CQT auditors correcting the defects themselves, but instead by reviewing the findings of the report with the personnel that was responsible for the effort being audited.  In this way, once the other team's members understand the non-conformances, and why they are defects, they will no longer produce them in future projects ("continued improvement").  This has a significant effect on the AV company's bottom line, since these defects are a significant cost, and it will in all likelihood be eventually uncovered by the client, where the corrective actions will come at a substantially higher cost.

 
 
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The CQT course is best suited for tech managers, Project Managers, and anyone involved in installing AV systems.

It contains:

  • basic knowledge and skills for monitoring and measuring quality while the AV system is designed and developed (Site Ready, Staging, Commissioning, and Acceptance Milestones)
     

  • basic understanding of quality principles and preparing an AV audit. 
     

  • checklists and test instrumentation on a system and ability verify the conformance of an AV system in product, practices, and performance.

CQT Candidates demonstrates that the individual possesses the basic knowledge and skills for monitoring and measuring quality while the AV system designed and developed (Site Ready, Staging, Commissioning and Acceptance Milestones), that they can set an audio system's gain structure and that they have a basic understanding of quality principles and preparing an AV audit.  In the end, they can apply the checklists and test instrumentation on a system and verify the conformance of an AV system in products, practices, and performance.

The CQT is a three (3) parts process
•    Part 1    | 
 WCEA Self-Paced Online Course

•    Part 2  |  2-Day Online Zoom Training

•    Part 3  |  In-person Testing

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24 Renewal Credits

 
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The CQD course is best suited for tech managers, engineers, sales personnel, project managers, consultants and anyone involved in selling and designing AV systems.

It contains:

  • basic knowledge and skills for monitoring and measuring quality while the AV system is designed and developed (Contract Review, Design Review, Engineering Review Milestones)
     

  • EDID plan segment
     

  • basic understanding of quality principles and preparing an AV audit.
     

  • checklists, manufacturers manuals and the mathematical tools they are given to properly review a design.

CQD Candidates demonstrate that the individual possesses the basic knowledge and skills for monitoring and measuring quality while the AV system is designed and developed. (Contract Review, Design Review, Engineering Review, Milestones), that they can themselves create an EDID plan, and that they have a basic understanding of quality principles and preparing an AV audit.  In the end, they can apply the checklist, manufacturers' manuals, and the mathematical tools they are given to properly review a design.

The CQD is a two (2) part process
•    Part 1 | WCEA Self-Paced Online Course
•    Part 2 | 2-Day Online Zoom Training

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24 Renewal Credits

 
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The CQL course is for owners and supervisors of AV companies.

It contains:

  • a primer on Quality Management Systems
     

  • a glimpse into the true costs of poor quality, which are essentially hidden so that participants can appreciate the ROI of quality initiatives and their dramatic effect on profits, moral, and sales.

Most companies have someone accountable for Sales Management, Marketing Management, Financial Management, Purchasing Management, etc.  How many can identify a C-level individual who is accountable for managing the quality of what they sell?  Ironically, when a company has an effective and competent Quality Manager, all the aforementioned in the Management Team has a much easier job.  You get paid faster.  Your customer sells more than your salespeople.

 

The CQL program dispels the misunderstanding surrounding quality in AV, addresses ROI, suggests a "how to" to Training Management, presents the ABC's for creating procedures for consistent, defect-free operations, explains how to integrate the AV9000 Standard into day-to-day operations and shows how to improve a corporate culture of quality.

 
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Get

AV9000 Compliance is rapidly becoming a requirement for more and more buyers of AV Technology.

Individual skills and certifications are of course a necessity for assuring quality, but without Quality Management in the AV Company's internal processes, there is no assurance of consistency in what the Company provides.  AV9000 Compliance goes beyond individual skills.  It verifies that there is some evidence that those individual skills are being applied in a manner to assure that the buyer is getting what was ordered.

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Already an ISO 9001 Certified Company?

Continue by Filing for AV9000 Certification in 3 additional steps:

  • Apply for AV9000 Compliance 

  • Submit a copy of the company’s ISO9000 certificate.

  • Submit a copy of the company's Quality Policy Statement.

how to get

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in 

3

easy steps

Pay the filing fee and download your application

1

For Integrators

For Products

2

Submit your application and documentation. 
Click the button below to begin your submission. All documentation must be submitted at one time. Application and documentation for the AV9000 Compliance Program will not be processed without the payment of the application filing fee.

3

An AQAV Audit Team Member will contact you to schedule your audit.

Passed your Audit?
Congratulations! You will receive your AV9000 Certification via email within 24-48 hours. Compliance and/or Certification renews annually. 

 

Meet the
Instructors

AQAV is proud to have some of the industry’s best instructors on our team. The experience, capability, and passion of our staff is the foundation for our success in serving our clients. That’s why we invest heavily in recruitment, skills development, and forming a work environment that fosters their growth.