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Quality isn't made at the end - it must start at the beginning.
Authored by: William J. Lawrence, Jr. Everyone wants to have good outcomes. To have satisfied customers, less stress, difficulty, and effort on the way to that good outcome. But reality is that there are so many moving parts in the Audio Visual/Unified Communications/whatever-you-do-Industry that the odds are stacked against that happening without a solid plan—or even with one. Even the best professionals, the highest-performing teams, and the most organized organizatio

William J. Lawrence< Jr.
Dec 3, 20252 min read


Hitting the Mark with Quality Assurance
Article by: William J. Lawrence Jr., CTS-D, CTS-I, CQD, CQT, CQA
Irene Sasso
Feb 24, 20231 min read


ISO 9000 vs. AV 9000
Having an AV Technology Provider certified AV 9000 is the optimum choice for a Buyer ...

Mario J. Maltese
Sep 17, 20202 min read
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